Improvements to completely reduce false positives for local mail.
Mailcheap will now offer a 14 day money back guarantee for Enterprise Email - Shared product (basic plan) if its your first Mailcheap order and there were no policy violations.
Improved AI spam filtering with phishing, malware & macro virus detection.
Offloaded virus filtering to Mailcheap's redundant AI filtering infrastructure. This update will offer improved performance in general and for Sogo.
Whitelisting & blacklisting tool is now available in console.
Perform per-domain whitelist & blacklist actions on incoming mail processed by AI spam filter.
Further improved spoofing detection.
Implemented whitelist and blacklist feature. Front-end in console to follow.
Paypal subscriptions which made a recurring payment to us between 21 January 2019 and 02 February 2019 were cancelled due to an operational issue. Please check your Paypal email to verify if you're affected. All affected clients are kindly requested to setup Paypal subscriptions for Mailcheap with their next invoice payment or to add a ... Read More »
Improved AI spam filtering with better spoofing detection.
Performance improvement for 1 CPU servers, Core services will no longer be impacted by Sogo/EAS over-utilization.
New data recovery & restoration tool available in console. This tool can be used to restore email data from backups.
Backups dating back up to 4 weeks are available (even for terminated services).
This tool can also be used for Mailcheap to Mailcheap data migration.
Optimized AI spam filtering stack to scale better, this update brings back AI spam filtering as standard with Enterprise email - shared (basic) plans.