Performance improvement for 1 & 2 CPU servers

Offloaded virus filtering to Mailcheap's redundant AI filtering infrastructure. This update will offer improved performance in general and for Sogo.

11th Feb 2019
Whitelist & blacklist senders

Whitelisting & blacklisting tool is now available in console

Perform per-domain whitelist & blacklist actions on incoming mail processed by AI spam filter.

8th Feb 2019
AI spam filter upgrade

Further improved spoofing detection.

Implemented whitelist and blacklist feature. Front-end in console to follow.

7th Feb 2019
Paypal payment issue

Paypal subscriptions which made a recurring payment to us between 21 January 2019 and 02 February 2019 were cancelled due to an operational issue. Please check your Paypal email to verify if you're affected. All affected clients are kindly requested to setup Paypal subscriptions for Mailcheap with their next invoice payment or to add a ... Read More »

2nd Feb 2019
AI spam filter & server performance upgrades

Improved AI spam filtering with better spoofing detection.

Performance improvement for 1 CPU servers, Core services will no longer be impacted by Sogo/EAS over-utilization.

26th Jan 2019
Data restoration tool

New data recovery & restoration tool available in console. This tool can be used to restore email data from backups.

Backups dating back up to 4 weeks are available (even for terminated services).

This tool can also be used for Mailcheap to Mailcheap data migration.

22nd Jan 2019
AI spam filtering & Basic plans upgraded

Optimized AI spam filtering stack to scale better, this update brings back AI spam filtering as standard with Enterprise email - shared (basic) plans.

3rd Jan 2019
Performance improvement for 1 CPU servers

Optimized stack for dedicated mailservers with 1 CPU. This update brings improved system stability under loads which could affect AV service.

9th Oct 2018
Updated console

Updated DNS verification and setup tools in console.

25th Aug 2018
Basic plans upgraded

Enterprise Email - Shared (basic) plans have been been updated to support SMTPS port 465 and LOGIN SASL authentication. This update brings wider device compatibility (esp. wrt. older email clients) on par with Mailcheap's dedicated mailservers.

14th Aug 2018