Console server had a DNS issue that may have caused delayed server installation and domain verification for some users. The issue has been fixed.
New Mail System (NMS) updated to version 1.1. This version is backwards compatible with version 1.0.
- Statistics for MasterAdmin showing mail stats and DomainAdmin usage.
- Password policy updated to allow all ASCII keyboard characters (special characters, whitespace, brackets, etc.)
Demo updated to include all permission levels (account types). Please force refresh to reflect changes.
Card payments through Stripe were broken for the last 48 hours due to a configuration issue. It should be working normally now.
Our sincere apologies for the inconvenience.
Updated New Mail System (NMS) to correctly display login page background image on all display resolutions. Notably iPad Pro, 720p, iPhone 5/SE, and other weird mobile resolutions.
Updated AI spam & virus filtering with a permanent fix to rectify yesterday's delayed processing of emails.
An issue with AI spam filtering servers may have caused delayed processing of emails for some email accounts. All emails in the backlog have been processed. We've identified the root cause and are working to implement a permanent fix.
We're happy to announce that Mailcheap's New Mail System (NMS) is now live and accepting orders. There were extensive changes made to website and documentation paths, please force refresh or clear browser cache to reflect changes.
All products except Reseller World would be out of stock for the next 24-48 hours as we complete the transition to the New Mail System (NMS)
Beta open sign up has concluded. Special thanks to everyone who signed up, it will help us improve the service before production launch.
Upgraded geo-redundant dual backup MX (alt1 & alt2) for hosted email servers with latest OS; improved spam, virus filtering and capacity.