Updates to NMS & AI spam filter

Updated New Mail System (NMS) to correctly display login page background image on all display resolutions. Notably iPad Pro, 720p, iPhone 5/SE, and other weird mobile resolutions.

Updated AI spam & virus filtering with a permanent fix to rectify yesterday's delayed processing of emails.

30th Mar 2020
Delayed processing of emails

An issue with AI spam filtering servers may have caused delayed processing of emails for some email accounts. All emails in the backlog have been processed. We've identified the root cause and are working to implement a permanent fix.

29th Mar 2020
New mail system is live

We're happy to announce that Mailcheap's New Mail System (NMS) is now live and accepting orders. There were extensive changes made to website and documentation paths, please force refresh or clear browser cache to reflect changes.

25th Mar 2020
Transitioning to new system

All products except Reseller World would be out of stock for the next 24-48 hours as we complete the transition to the New Mail System (NMS)

23rd Mar 2020
Beta open sign up concluded

Beta open sign up has concluded. Special thanks to everyone who signed up, it will help us improve the service before production launch.

12th Mar 2020