Simple Pricing

Premium mail

Active-Active redundant HA email with cloud & online office
Price $10 per month $20 per month $30 per month $40 per month $80 per month $160 per month
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Email + Cloud quota (replicated 3x) 10 + 10 GB 20 + 20 GB 30 + 30 GB 50 + 50 GB 100 + 100 GB 250 + 250 GB
Compute (1 active + 1 hot standby) Shared Shared Shared Shared Shared Shared
Cross datacenter redundancy
Instant failover
Unlimited domains
Unlimited users
Custom branding
API access
Anti-spam protection
AI (neural network) spam filtering
Anti-virus protection (malware, phishing & macro)
Web based admin panel
Three webmails: SOGo, Afterlogic & Cloud-webmail (50 MB attachments)
Webmail, calendar & contacts w/ Exchange ActiveSync
CalDAV & CardDAV support
Cloud & collaboration for teams/organizations
Video conferencing & group messaging
Online office (document, spreadsheet, presentation editor)
Access to server logs & advanced server configuration
IMAP, SMTP (Premium Relay+), POP, EAS support
Sieve filtering, Auto responder
SPF, DKIM, DMARC support
Realtime health metrics
Setup, IMAP migration & POP fetch tools
Offsite data backups (7 daily + 4 weekly)
Data restoration
Geo-redundant dual backup MX
Anti-DDoS protection Standard Standard Standard Standard Standard Standard
Private server - full access
Full support (L1/L3)
Uptime SLA 99.999% 99.999% 99.999% 99.999% 99.999% 99.999%
Setup Free Free Free Free Free Free
Custom features
Dedicated account manager

Need a plan larger than P250? Consider Reseller Premium or custom plans. Custom plans support upto 320 TB storage, 72 CPU, 1 TB RAM and include custom features and dedicated account manager. Contact us ›
About Premium mail
  • Cross datacenter solution: keeps your service active & running even in case of an entire datacenter outage.
  • Active-Active redundancy: helps reduce failover time in case of host/network outage.
  • Triple data replication: helps ensure data integrity at all times.
  • Premium Relay+: Enjoy higher sending limits and ensure near 100% deliverability to all major providers and ESPs through Mailcheap's multi-relay system which resends hard rejects.
  • Anti-spam (AI) & anti-virus protection: 4-step filtration process checks headers, mime and attachments for banned items, viruses and spam.
  • See features & infrastructure for more information and status to verify uptime stats.
Cloud & collaboration at a glance

Frequently Asked Questions

  • Is this product right for me?

    Premium mail plans are suitable for professionals who need a scalable HA mail solution without any user limits. Even though it lacks fine grained email server control, it still has all the features and reliability that you will need to send & receive critical business email.

  • What is email + cloud quota?

    Email + cloud quota is different to storage in dedicated servers in that it cannot be utilized as a shared storage pool. Your plan's email + cloud quota can be divided among your domains & mailboxes but they cannot share their quota/space between themselves.

  • What do you mean by ‘unlimited users’?

    With Mailcheap, you can create unlimited number of mailboxes belonging to unlimited number of domains. The only limit is the hardware resources of the server. These plans utilize a shared compute instance and so fair usage applies.

  • What is custom branding?

    Custom branding (n/a with this product) provides private-label (100% white-label) hostname (e.g., mail.yourdomain.tld) and admin panel with personalized branding (custom admin UI with brand name, brand logo & brand slogan).

  • How long does it take to activate service?

    Service is activated as soon as we manually verify and approve the order (few hours at most).

  • Are there any receiving/sending limits?

    There are no receiving limits (fair usage applies), but these plans use Premium Relay (external SMTP relay for high deliverability) and it has sending limits.

  • Can I upgrade/downgrade my plan?

    Plans can be upgraded upto P250. Downgrades require migration (fully supported by Mailcheap and with minimal to no downtime; SLA is not applicable during migration).

  • Is this a subscription?

    With Mailcheap, you're able to choose one-off payments or recurring payments. Please see billing FAQ for more details.

Did we miss something?

Feel free to check the docs or drop us a line with any further questions.

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