Infrastructure

Secure & reliable infrastructure
Cloud servers

Cloud servers

Native high availability cloud servers
  • Reliability

    99.9 - 99.95% uptime average with cloud & fully dedicated servers. Built on OVH Cloud platform (DLP member).

  • Uptime

    See status for service status & uptime monitoring.

Data protection

Data protection

Self-healing datastore & offsite data replication
  • Storage

    Ceph-backed SSD datastore for mailserver is coupled with high performance hybrid storage architecture (based on ZFS) for email storage to provide maximum data integrity. Atomic snapshots dating back up to 30 days are available for data restoration from our offsite backup system.

  • Data

    Mailcheap is EU GDPR compliant. Access to your data is strictly controlled, whether sensitive or not.

Artificial intelligence

Artificial intelligence

Intelligent spam filtering
  • Threat protection

    Signature and heuristics based spam and virus (0-day, malware, phishing & macro) classifiers hosted on separate redundant infrastructure for advanced threat protection.

Monitoring

Monitoring

24/7/365 monitoring
  • Preemptive response

    Enterprise grade monitoring as standard for all services. See status for service status & uptime monitoring.

Backup mail servers

Backup mail servers

Dual queueing relays
  • Protection from loss of incoming email

    Geo-redundant dual backup mail servers (backup MX) as standard to protect from loss of incoming email in the rare event of a cloud anomaly.

Carrier grade relays

Carrier grade relays

Guaranteed deliverability
  • Premium relay

    Powerful outbound filtering and multi-relay system with excellent IP reputation for near 100% deliverability. See more info on Premium Relay here.

Anti-DDoS protection

Anti-DDoS protection

Multi-layered protection
  • Threat protection

    All our email hosting services include protection against all types of DDoS attacks.

Open source

Open source

Reliability & transparency through open source software
  • Transparency

    From the OpenStack cloud to the Postfix mail server, Mailcheap uses open source software to deliver safer, more reliable cloud email servers.