Infrastructure

Native high availability cloud servers

Reliability

99.9 - 99.95% uptime average with cloud & fully dedicated servers. Built on OVH Cloud platform (DLP member).
Uptime

See status for service status & uptime monitoring.

Self-healing datastore & offsite data replication

Storage

Ceph-backed SSD datastore for mailserver is coupled with high performance hybrid storage architecture (based on ZFS) for email storage to provide maximum data integrity. Atomic snapshots dating back up to 30 days are available for data restoration from our offsite backup system.
Data

Mailcheap is EU GDPR compliant. Access to your data is strictly controlled, whether sensitive or not.

Intelligent spam filtering

Threat protection

Signature and heuristics based spam and virus (0-day, malware, phishing & macro) classifiers hosted on separate redundant infrastructure for advanced threat protection.

24/7/365 monitoring

Preemptive response

Enterprise grade monitoring as standard for all services. See status for service status & uptime monitoring.

Dual queueing relays

Protection from loss of incoming email

Geo-redundant dual backup mail servers (backup MX) as standard to protect from loss of incoming email in the rare event of a cloud anomaly.

Guaranteed deliverability

Premium relay

Powerful outbound filtering and multi-relay system with excellent IP reputation for near 100% deliverability. See more info on Premium Relay here.

Multi-layered protection

Threat protection

All our email hosting services include protection against all types of DDoS attacks.

Reliability & transparency through open source software

Transparency

From the OpenStack cloud to the Postfix mail server, Mailcheap uses open source software to deliver safer, more reliable cloud email servers.